Important: Physician Signature Console Displays “Sent” After Signing

We have identified a defect in which the Physician Signature Console continues to show a status of “Sent” after a document has been signed. Our team is actively working on a resolution.

Workaround: In the Physician Signature Console, select the Refresh tab to update the document status to “Signed.”

Visit our How-To Site for self-help resources such as job aides on cases, closeouts, links to Community and more!

Need further assistance? Contact our support team at: optima-support@nethealth.com

From Data to Decisions: Evidence, Innovation and Documentation: October 22nd, 3 PM EST. Register today for this live webinar Register today The fourth in a series for Value Based Care, this session shows how rehabilitation professionals can use evidence-based practice, clinical reasoning, effective documentation AND innovation to demonstrate value, while reducing fraud, waste and abuse!